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FAQS

We regrettably do not often allow swaps based on personal scent preferences, unless there is a candle issue. To assist you in making a wise choice, we offer to include scent profiles and notes within each product description. If you don’t enjoy a certain aroma, chances are a friend, coworker, or family member will. Candles also make wonderful presents

Your happiness is our priority at FS Blends. Please contact us using the “Contact Us” form on our website if your order arrives damaged. If you can, save the original packaging in case we need to get it back. Please see our returns policy page for more details.

We do send to PO boxes, yes. No issue on our end if your PO box is accessible and accepts deliveries. Please be aware, nevertheless, that this can restrict your/our options for delivery services.

On this, we err on the side of caution. We will attempt to restrict shipments to earlier in the week if high weather or excessive heat are anticipated. By doing this, candles won’t spend the weekend sitting in hot trucks. To lessen the chance of your candles remaining on a hot porch for hours or days, please make sure to schedule someone home to take deliveries (especially during the summer).

 

We provide the following advice to steer clear of issues:

 

We advise having deliveries made to a location where you know someone will be there because packages sent to your house will be placed on the front porch, which is undesirable on hot days. Aside from your home, if someone is there, a friend’s or family member’s residence, or even, with permission, your place of employment.

 

We also try to ship early in the week as a courtesy to prevent items from being left in warehouses and vehicles over the weekend.

All of our formulas at FS Blends, which include wax, scent, and wicks, we employ superior products that have undergone rigorous testing. While it doesn’t guarantee that this problem won’t arise, it greatly lowers the likelihood of it happening if you burn candle for 3 to 4 hours every time

Before lighting the candle, you should cut the wick to 1/4″. If your flame ever becomes too big and you see smoke or soot, just put it out, trim it, and light it again.

 

Problems may arise if your wick is not kept properly trimmed. All candles’ wicks have the potential to “mushroom” at the top, which can cause excessive flickering, smoke, and/or soot. Maintaining a properly trimmed wick extends the life and safety of your candle. Additionally, it can stop your wick from curling back into the wax, which is a common issue with wicks that don’t have cores.

The most common type of wicks used are cotton wicks. No Lead wicks are used in any candles.

Our products are crafted with high quality soy wax, soy Blends ,and parasoy

When candles are kept in warm, humid environments or exposed to bright light for lengthy periods of time, they may fade or lose their color. Long-term candle exhibition under fluorescent lights, direct sunshine, or other sources of bright light is not something we advise. When the temperature rises above 80 degrees Fahrenheit, wax will soften. Therefore, if your candles are kept for a long time, it is recommended to store them in a cold, dry spot.

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